Frequently Asked Questions

Answers about Jasur privacy, safety, matching, subscriptions, account deletion, and app availability.

Who is Jasur for?

Jasur is built for LGBTQ+ Muslims who want meaningful social and relationship connections while staying rooted in faith and identity.

What makes Jasur different?

Jasur combines connection-focused social features with Muslim identity and faith compatibility details, including religiosity, sect, prayer, diet, and lifestyle preferences.

Is Jasur only for marriage?

Jasur is relationship-focused and designed for serious connection, including users who want long-term partnership and marriage.

What is the age requirement?

Jasur is strictly for adults 18 and older.

How does matching work?

You can like with or without a comment, pass, or send a Super Like. When two people like each other, a match is created and you can chat.

What is Incognito Mode?

Incognito Mode makes your profile visible only to people you have already liked, giving you tighter control over discoverability.

How does Block Contacts work?

You can block phone contacts from seeing your profile. Contact numbers are hashed using SHA-256 before upload, and raw contact numbers are not stored.

Does Jasur sell my data?

No. Jasur does not sell user data and does not use personal data for targeted advertising.

Can I report users or safety issues?

Yes. In-app reporting is available for user behavior and general safety concerns. Reports are reviewed by the safety team.

Does Jasur have paid features?

Yes. Jasur offers Pro subscriptions and Super Likes (roses). Billing and subscription management are handled through app store billing flows.

Can I delete my account and data?

Yes. You can delete your account from Settings. Deletion removes your profile, photos, messages, matches, and related account data.

Where is Jasur available?

Jasur is available on iOS through the App Store. Android support is planned and marked as coming soon.

How can I contact Jasur?

For support, privacy, or legal inquiries, email jasur.business18@gmail.com.

Still need help?

Contact us at jasur.business18@gmail.com for privacy, legal, or product questions.